This is a general announcement. The products and services referred to herein may not be available in your country or region.
Dear Clients,
To further enhance system stability and service capacity, UMX will carry out scheduled system maintenance during the window set out below.
Maintenance Window
Saturday, 14 November 2026, 00:30 – 01:00 (UTC) — approximately 30 minutes.
Services Affected
During the maintenance window, fiat-related services will be affected as follows:
- Fiat bank account opening: Delayed — requests will be queued and processed automatically after maintenance
- Fiat deposits: Not affected — processed as usual
- Fiat withdrawals: Delayed — requests will be queued and processed automatically after maintenance
- Transfers between crypto trading accounts and securities accounts: Unavailable — please retry once maintenance is complete
All other functions and trading services will remain available. Services will resume automatically upon completion of the maintenance. Should the actual completion time change, we will issue a further announcement.
Important Notes
- If you have time-sensitive fund arrangements, please complete them before the maintenance begins, or submit them after the services resume.
- Requests submitted during the maintenance window may be shown as "Processing" and will continue to be processed once services resume. The security of your funds and assets will not be affected.
We apologise for any inconvenience caused and thank you for your understanding and continued support.
Should you have any questions, please contact our online customer service.
Should you have any questions, please contact our online customer service.
UMX Team
November 13, 2026