Redeem subscription that isn't being used as margin
(You can use one of the following methods. We recommend method 1.)
Method 1: Via Wealth overview
Go to any page under Wealth and select View my assets. Select the Fixed Savings order you want to redeem early, then select Details. In the pop-up, select Redeem, choose a redemption method, then enter the amount you want to redeem (full or partial redemption is supported), and select Redeem.
Notes:
- You can only select Redeem for subscriptions to products that support early redemption.
- After a partial redemption, select Details > View redemption history to see the redemption record.
- Once you've redeemed a Fixed Savings order in full, you can view all its redemption records under the Fixed Savings order.
Method 2: Via Assets home
Go to Assets > Crypto > Funding account > Investment. Select the Fixed Savings order you want to redeem early, then select Details. In the pop-up, select Redeem, choose a redemption method, then enter the amount you want to redeem (full or partial redemption is supported), and select Redeem.
Notes:
- You can only select Redeem for subscriptions to products that support early redemption.
- After a partial redemption, select Details > View redemption history to see the redemption record.
- Once you've redeemed a Fixed Savings order in full, you can view all its redemption records under the Fixed Savings order.
Redeem subscription that's being used as margin
Subscriptions being used as margin need to be transferred out of your trading account first, then redeemed early.
Via Wealth overview
Go to any page under Wealth and select View my assets. Select the Fixed Savings order you want to redeem early, then select Stop using as margin. Then redeem it early.
Via Assets home
Go to Assets > Crypto > Trading account > Investment. Select the Fixed Savings order you want to redeem early, then select Stop using as margin, then go to Funding account > Investment to redeem it early.